To those whom much is given, much is expected. You have probably heard that phrase before. These words of wisdom speak to the need of being civic minded. I think it's important if only for this one reason. When you enter the domain of "cleaning business owner", you assume a leadership mantle to a degree. You become a role model for others who may not have had the advantages … [Read more...] about Giving Back To The Community
Customer Service Or Customer WOW
Every customer you will ever have will want to be treated like they are your only customer. Remember this every time you cash your pay check. Even though it is your own business, your customers are making that pay check possible. In other words... your lifestyle depends on it. This includes your nice house, nice cloths, nice car, great vacations etc. Customers have a … [Read more...] about Customer Service Or Customer WOW
7 Tips On “Resilience” That Will Lead You To Success
Resilience is defined as the ability to bounce back from adversity. We all need this ability, as life does not always go as planned. This leads in perfectly to owning a cleaning business. Just as in life, things do not always go as planned. Knowing this in advance allows for a bit of "preparation time". So with that in mind I thought it would be a good idea to discuss a few … [Read more...] about 7 Tips On “Resilience” That Will Lead You To Success
The Courage To Succeed
Courage is a trait we all need in order to succeed. This applies to both our personal life and professional life. Starting and managing your own business can take a lot of courage, that's for sure. In a sense it determines whether you will or will not succeed in your business. If you feel you lack the courage to start or even to grow your existing business, you must develop … [Read more...] about The Courage To Succeed
Don’t fudge your way through things
If a customer asks you a question that you don't know the answer to, what do you do? Do you tell the them the truth, or do you try to fudge your way through it and hope they don't notice? Of course the best answer is always the honest answer. That's no secret. So this leads to two possible responses when faced with this situation. The first is, "I can't answer that but I can … [Read more...] about Don’t fudge your way through things