If you want to make more money in your cleaning business, here is one simple truth you need to remember: A one-time customer should not always stay a one-time customer. That is a mistake a lot of beginners make. They do the job, collect the money, and move on. Then they never contact that customer again. No follow-up. No reminder. No future appointment. … [Read more...] about How To Turn One-Time Cleaning Customers Into Repeat Customers
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How To Motivate Cleaning Employees And Improve Job Performance
Once your cleaning business starts to grow and you begin hiring employees, you will run into a problem sooner or later. That problem is motivation. More specifically, you will start wondering: How do I get my employees to care about the work and do a good job without me having to stay on top of them every second? That is a fair question. And if you are new to … [Read more...] about How To Motivate Cleaning Employees And Improve Job Performance
Why Excuses Kill Entrepreneurial Success
If you want to start your own business, there is one habit you need to get rid of as fast as possible. That habit is making excuses. Now I know that may sound a little harsh, but it’s true. There are a lot of words in the English language, but one of the most dangerous words in entrepreneurship is the word “if.” It’s a tiny word. Just two letters. But don’t let … [Read more...] about Why Excuses Kill Entrepreneurial Success
How To Handle It When A Customer Leaves You A Bigger Mess Than Usual
There are few things more aggravating in the cleaning business than walking into a building or home and seeing that your customer left you a complete mess. You know the feeling. The moment you see it, your mood drops about ten points and the first thought that runs through your mind is usually not very polite. You start thinking things like… “What in the world … [Read more...] about How To Handle It When A Customer Leaves You A Bigger Mess Than Usual
When Should You Raise Your Cleaning Prices?
One question that comes up sooner or later in the cleaning business is this: When is a good time to raise my prices? After all, once you figure out what to charge and land the account, the next thing you start wondering is how long you should wait before asking for more money. The truth is, there is no hard rule. There is no magic formula that says every account … [Read more...] about When Should You Raise Your Cleaning Prices?