The managers who will be hiring your cleaning business are generally rather savvy. They have been around the block and have a feel for what they can expect from a vendor. They also know that how a problem they have with the service they are getting is handled will go a long way towards determining how much future business they will do with a given company. This all makes … [Read more...] about An amazing fact that you can leverage into higher profits
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Understanding the IMPORTANCE of using wet floor signs effectively
When you operate a cleaning business of any kind, odds are you will be tasked with mopping floors. And with that comes the slipping hazard associated with wet floor surfaces. When I was running my business I was fanatical about using wet floor signs. This was primarily because I was friends with an insurance agent and he was always telling me a story about someone who got in … [Read more...] about Understanding the IMPORTANCE of using wet floor signs effectively
Don’t let a taste of failure derail your ultimate goal
I'm writing this to all those who are just getting started or who are struggling to get the ball rolling. DO NOT GIVE UP. Success at anything takes a great big dose of commitment. It's not an overnight process. It's not something you conquer in a week, month or year. It's a constant battle that goes on and on. Even when you think you have things going in a good direction, … [Read more...] about Don’t let a taste of failure derail your ultimate goal
Four things that give you a ton of grief (but are fixable)
My mentor always said "owning a business gives the greatest joy AND the greatest grief". Hopefully more joy than grief, but you never really know what the day will bring until it comes. Needless to say, owning a cleaning business comes with many challenges. Any business does for that matter, but today I want to chat about four things in particular that can sink your ship, … [Read more...] about Four things that give you a ton of grief (but are fixable)
Ten tips for cleaning stainless steel
The thought of cleaning stainless steel still strikes fear into me. That's because back in the day we had a very large pizza shop as a long-time customer and they were fanatical about how it all looked. They always wanted it to look LIKE NEW after we finished cleaning. And that was tough because dough was always stuck all over it. I guess they always had some on their … [Read more...] about Ten tips for cleaning stainless steel