Once you get a few accounts - and the employees to clean them - you will want to start thinking about cross-training a few members of your staff. The idea is to have "coverage" in case people unexpectedly quit or need time off. Though employees have the best of intentions, situations will occur where the person you hired CAN'T clean for one reason or another. This can be a … [Read more...] about PRO TIP: “Cross-Train” your employees so they can clean other accounts…
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FIVE Tips For The New Business Owner
When you are just starting out it can be tough to learn everything you need to. It's a whole new ballgame, and you are a "rookie" so to speak. I know that back when I first started it was a bit of a learning curve. I had no experience whatsoever. All I ever managed was "myself", that was it! So today I wanted to touch on some lessons I learned over the years. The following … [Read more...] about FIVE Tips For The New Business Owner
Five Quotes For The New Business Owner
Just about anyone can give advice to others, but common sense dictates that not all advice is created equal. Generally I tend to give added weight to those who have a track record of success in a given area. So today I wanted to share some wisdom from those who have risen to the top of their respective fields. These come in the form of quotes attributed to different people, … [Read more...] about Five Quotes For The New Business Owner
Success is NOT a straight line
We live in a world where you can have just about anything anytime you want. Success on the other hand needs to be earned, as you really can't buy your way in. This means you need to have some patience as you go about building your business from scratch. It takes time to build anything worthwhile as far as I'm concerned. I've always taken the "long view" when building a … [Read more...] about Success is NOT a straight line
How to handle negative social media comments about your service
Social media is a double-edged sword in that it can be a tremendous positive for your company or it can help to sink your online reputation. The difference can be "how you respond" to negative comments. Learning how to do so is key because social media is not going away anytime soon. Seeing all the social media channels rise out of nowhere to become such an important part of … [Read more...] about How to handle negative social media comments about your service