I bet you don't have to think too hard to remember your last negative customer buying experience. Maybe a website failed to respond to your email question? Perhaps a sales associate at your neighborhood grocery store failed to ring up the correct price on a sales item. Or maybe you were left on hold for a stretch of time when you called your banks toll-free line. Negative … [Read more...] about How To Be The King Of Customer Service
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11 Tips For Growing Your Cleaning Business
If you're serious about growing your cleaning business this year (and beyond) take this advice to heart. Don't take "no" for an answer and never let yourself say "I have no more time". These are common excuses for people who fail, so don't fall into that trap! Make the commitment to yourself right now to maintain a consistent marketing effort. Work hard on a game plan you … [Read more...] about 11 Tips For Growing Your Cleaning Business
Is your cleaning business like Burger King?
Do your customer's have it their way? Let me explain what I mean by that. When you order from a restaurant, fast food or any take out place, you expect to get your order your way right? Then why shouldn't your customers get the service they want their way! Lets dig in and see how this effects you and your cleaning business. For starters not every office or business you … [Read more...] about Is your cleaning business like Burger King?
How to get your cleaning service bonded
Before we get talking about how to get your cleaning service bonded, lets talk about what bonding insurance is because not everyone may know. Bonding insurance, which is usually referred to as "bonding", is a method of insuring against loss caused by several factors. These factors may include lack of competence, fraud or dishonesty. The people who carry this type of insurance … [Read more...] about How to get your cleaning service bonded
7 Habits of Success
The immortal dream of business success grabs the imagination of aspiring business owners the world over. A grand vision of over-flowing profits, happy customers and a well balanced home life is what many of us hope for. This vision is only possible by developing habits that allow for this vision to take place. With that said, lets dive into how to accomplish this. The 7 … [Read more...] about 7 Habits of Success