One of the fastest ways to drum up business for your cleaning business is through networking (that's why we spend so much time writing about it). Networking gets you in front of more people who either need your service or know someone who does. In other words it creates sales opportunities. However many people make a variety of mistakes during the networking process that … [Read more...] about 10 Networking Mistakes (and how to correct them)
Experienced
How To Be The King Of Customer Service
I bet you don't have to think too hard to remember your last negative customer buying experience. Maybe a website failed to respond to your email question? Perhaps a sales associate at your neighborhood grocery store failed to ring up the correct price on a sales item. Or maybe you were left on hold for a stretch of time when you called your banks toll-free line. Negative … [Read more...] about How To Be The King Of Customer Service
Tips On Getting Referrals In The Cleaning Business
Seeking and obtaining referrals when you run your own cleaning business is not only smart business, it's good for your pocketbook too. Getting a referral from an existing customer is better in two distinct ways than trying to convince someone to choose your company with traditional forms of advertising. For one, it's free! When you run a advertising campaign of some kind the … [Read more...] about Tips On Getting Referrals In The Cleaning Business
Don’t make these 7 mistakes when hiring people.
Hiring people can be one of the most scary aspects of owning a small business. But if you plan on growing your cleaning business beyond being a solo act, you are going to have to take the plunge. The hard part of the hiring process is judging the applicants fairly. Lets use the Olympics as an example. Most everyone knows that judges score the events in Olympic competition. … [Read more...] about Don’t make these 7 mistakes when hiring people.
Ten Tips For Cold Calling In The Cleaning Business.
As you guys and gals are well aware, I do my fair share of networking for our cleaning business. On the whole, networking gets me many leads to follow up on. Sometimes an event will yield very little, while other times I may get several leads to pursue. The ones I do get I usually follow up on by a phone call. Once you get your feet wet making calls, you learn really fast … [Read more...] about Ten Tips For Cold Calling In The Cleaning Business.