Writing a job description seems more painful than a trip to the dentist for most cleaning business owners. The most common questions are: "Why do I need them?" and "Where would I start?" Well...that is what we are going to talk about right now! Lets tackle the first question asking "why" you need them. The five main reasons why you need a job description. Written job … [Read more...] about Job Descriptions Made Easy
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What Your Customers Are Really Buying
Ask yourself the following question. "What do you think influences your customers buying habits?" I bet a large percentage of business owners haven't ever given that question any thought. And that's a real shame, because they don't have any idea what their missing. If you thought your customers are just buying (or not buying for that matter) your cleaning services (or … [Read more...] about What Your Customers Are Really Buying
7 Sure Fire Ways To Keep Your Customers Satisfied
When you own your own cleaning business you soon realize the importance of keeping customers satisfied. At the end of the day you worked hard to get them and now you want to keep them in a blissful state as long as possible. You don't want them to ever leave you. Those checks in the mailbox are a real treat! When the customer is happy they are much more easy to manage not to … [Read more...] about 7 Sure Fire Ways To Keep Your Customers Satisfied
How To Get Testimonials
In earlier articles I have discussed why testimonials are important to your cleaning business. Now I will touch on how to actually get testimonials from your customers. Ready for the secret answer? You just need to ask for them. Most people have no problems providing you with a testimonial provided you held up your end of the bargain. That is not to say that some will … [Read more...] about How To Get Testimonials
Why Testimonials Matter
Testimonials can be a powerful force in your cleaning business if you take the time to ask for them. Lets think for a moment why that is. When you talk about your product or service you are decidedly one sided. Of course this is because you have a vested interest in promoting the positives of your company. That interest is your bottom line. Which when boiled down is nothing … [Read more...] about Why Testimonials Matter