It was years ago, but I can still hear my insurance agent tell me "always do your best to minimize risk". The context of the conversation was twofold: Have the proper insurance AND do things the right way. I always took that advice to heart and tried to be smart about everything. One of the main liability related issues you have with owning a cleaning business is wetting the … [Read more...] about How to minimize slip and fall claims in the cleaning business
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Do customers ever NOT PAY the invoice and stiff you for payment?
When I was first starting out in the cleaning business I did my fair share worrying about this or that. It's kind of hard to avoid because you simply don't know all that much when you first get started in the cleaning business, or any business for that matter. For me, one of the things that topped my list of worries was would I ever run into people or companies for that … [Read more...] about Do customers ever NOT PAY the invoice and stiff you for payment?
Six Tips for getting more referrals for your cleaning business
The number-one way to ensure quality referrals is to give great service in the first place. The happier your customers are, the more likely they’ll be to refer their friends and colleagues in your direction. Here are six tips for making sure your current customers are as pleased as possible. Work hard at this, because nothing else gives you more return on your effort than … [Read more...] about Six Tips for getting more referrals for your cleaning business
5 tips on how to gain the trust of potential clients (and close more sales as a result)
The real secret to landing more cleaning jobs boils down to one word. That word is TRUST. Without trust, you are not going anywhere. This is because your potential cleaning business clients need to BELIEVE that YOU are the SOLUTION to their cleaning problem. So in essence they need to trust what you are telling them when you go out on a bid and present a proposal that will … [Read more...] about 5 tips on how to gain the trust of potential clients (and close more sales as a result)
Specialty Cleaning Items That Come In Handy
Whenever you own any type of business you are going to collect some tools of the trade. In the cleaning business that means you have a basic list of items needed to start a cleaning business. In the beginning you won't have much beyond the bare minimum, but over time you'll collect more and more cleaning related equipment becasue some items are just worth having. They may not … [Read more...] about Specialty Cleaning Items That Come In Handy