Whenever you secure a new cleaning account, it's an incredible feeling. You begin to realize that your hard work is starting to pay some dividends. Once you get a taste of success, you feel like nothing can stop you from reaching your goals. You are on a MISSION and NOTHING will get in your way. That's how I always felt anyway, and it always made me hungry for more and more … [Read more...] about 5 Tips For Providing AWESOME Customer Service
Worth A Look
Create your Vacation Checklist so that you can relax with no worries while away
I had a lot of fun working in and growing my cleaning business over the years, but I had a lot more fun when I got away from it all and went on vacation. In fact I used to try to go on vacation several times per year. A week in Aruba was pretty much a guarantee early in the year, and another week in Florida was a lock near the end. I would also try to fit several "mini … [Read more...] about Create your Vacation Checklist so that you can relax with no worries while away
Tips for what can be done while you wait to land your first account
The other day I got asked a really good question. Basically someone asked what can be done while he waits for his first account. This person just started, and is working hard doing direct mail regularly. He hasn't gotten any bites yet, and he doesn't want to sit around like the guy in the picture to the right. He wants to know how can he be productive while this start-up … [Read more...] about Tips for what can be done while you wait to land your first account
How I made sure me and my employees had off during the holidays (for the most part)
When you are a kid growing up, holidays were always FUN TIME. You had the day off and many times you spent it with family and friends. Once you get a little older and get a job that can start to change. Many times your first few jobs aren't all that great, and you may have to work certain holidays. I know that was the case for me, as one of my first jobs was as a dishwasher … [Read more...] about How I made sure me and my employees had off during the holidays (for the most part)
Studies, little known facts and other tidbits…
I'm always on the look out for interesting facts, figures or studies that have been done about business. Sometimes I find some really cool info, while other times I look and look but can't find anything. You win some, you lose some I suppose. But in the last few weeks I have stumbled across a few things that were interesting, to me anyway, and I would like to share them with … [Read more...] about Studies, little known facts and other tidbits…