The more you know about "customers", and what they expect and how they act, the better off you'll be. So I dug into some research that's been done on the topic to see what we can learn about them. Every little bit helps! Luckily, there are a bunch of research studies that teach us a lot about how the world of business operates. I touched on this a bit in podcast 226, and I … [Read more...] about 5 Facts about running a business that you need to know now (learning them later is painful)
Worth A Look
Buying a cordless battery powered backpack vacuum
When I owned my cleaning business the one thing I always wanted was a battery-powered vacuum cleaner. I'm not talking about a Black and Decker handheld type (I had one of those), or a stick vacuum (had one of those too), I'm talking about a backpack type cordless. The reason I wanted one so badly was because I had a bunch of accounts where finding an outlet was like finding a … [Read more...] about Buying a cordless battery powered backpack vacuum
Running a help wanted ad on craigslist for your cleaning business
I've been scanning craigslist looking at all the ads they have and I have to say many of them are horrible. Some ads are written so bad that you don't even know what type of job is being offered. They just mention they need help but are vague about the job itself. Who would apply for a job like that? You'll just get calls asking a ton of questions. And the people who will … [Read more...] about Running a help wanted ad on craigslist for your cleaning business
An affordable way to THANK SOMEONE who referred you business (or thank customer and employees)
I went on Amazon to purchase a gift card for a friend who helped me out on a project and it reminded me of what I used to do in my business. My approach was pretty simple. Whenever someone referred me a new account, I sent them a gift card. It normally wasn't all that much, something like $25.00 or so. Even though it wasn't all that much, saying thanks in that way sends a … [Read more...] about An affordable way to THANK SOMEONE who referred you business (or thank customer and employees)
Rubbermaid products that are worth a look at
I was shopping on Amazon when I stumbled across the Rubbermaid Commercial Products section on Amazon. They have a pretty good selection of items that are worth taking a peek at, and that is why I'm writing about it. I will say that some of the products are on the pricy side. However I do think you get what you pay for, and forking out a few bucks more to get something that will … [Read more...] about Rubbermaid products that are worth a look at