Recently there was a study that rated the customer service skills of many different types of businesses. To nobody's surprise cable companies brought up the rear. In fact, they were dead last. That's not saying much for an industry that makes profits by the bucketful. In their greed to make more, they dis-satisfy many. It's a shame. I recently had the opportunity to see for … [Read more...] about My experience dealing with extremely poor customer service and how it cost them a sale…