Do your customer's have it their way? Let me explain what I mean by that. When you order from a restaurant, fast food or any take out place, you expect to get your order your way right? Then why shouldn't your customers get the service they want their way! Lets dig in and see how this effects you and your cleaning business. For starters not every office or business you … [Read more...] about Is your cleaning business like Burger King?
best customer service
9 Step Plan For Resolving Customer Complaints
When you start a cleaning business you will encounter customers who will complain at some point. There is no way around it. So it pays to have a plan in place that turns that upside-down smile right side up again. Some are easier to please than others. Some customers feel "bad" about calling while others will dramatically over-state the problem. For instance I once had a … [Read more...] about 9 Step Plan For Resolving Customer Complaints