The cleaning business can be a rather relaxed way to earn a living as many times your "boss" is never really present when you are cleaning. This is probably more true on the commercial side than the residential side, but generally speaking the cleaning crew are the only people around. This means either you or your crew get to go clean a home or office all by yourselves. This … [Read more...] about Case Study on “Perception”. What you see and what the customer see are not always the same.