At the end of the day your marketing, your ability to sell, your brand and whatever credibility your business possesses comes down to one thing. TRUST. If you possess that trust, you have yourself one successful cleaning business. If you don't, well lets just say you are going to have a rough time of it. To put this in a different perspective, think of any personal or … [Read more...] about It All Boils Down To Trust
customer trust
Don’t fudge your way through things
If a customer asks you a question that you don't know the answer to, what do you do? Do you tell the them the truth, or do you try to fudge your way through it and hope they don't notice? Of course the best answer is always the honest answer. That's no secret. So this leads to two possible responses when faced with this situation. The first is, "I can't answer that but I can … [Read more...] about Don’t fudge your way through things