UPDATED 10/12/2021: When I first started my cleaning business I worked very hard at making the phone ring. I was handing out flyers, networking up a storm and mailing out direct mail letters at an astonishing rate. Did all that effort work? In a nutshell...YES. The phone started to ring alright. In fact is started to ring like crazy. I didn't land every job when the phone … [Read more...] about Communicating Expectations