Owning your own business is both challenging and rewarding at the same time. Yes... you are always on call to some degree. Yes...it can test your patience. It's similar to having a child. You have created something that needs your attention and love. Something that needs to be pointed in the right direction to ensure a happy and productive life. But the benefits are really … [Read more...] about The Benefits of Owning Your Own Cleaning Business
how to start a office cleaning business
Effective Employee Training
When you start your own cleaning business you will wear many hats. One of the most important is Director of Employee Training. In this role you get new staff members up to speed on "how we do things around here". In other words...you have to train them. When you first start out you may wonder what works best? That's an easy one...Hands on training. Once you grow your … [Read more...] about Effective Employee Training
Three Pillars Of Customer Service
When most people start a cleaning business they learn one thing real fast. Customer service will make you or break you. To summarize how important this is...everyday needs to be "Customer Appreciation Day". The companies who fail to grasp how important customer service is generally don't last too long. So needless to say, you need to focus on it. Having a handle on what … [Read more...] about Three Pillars Of Customer Service
Tips On Verifying References
A very important part of the hiring process is checking out the applicants employment references. When you are running a cleaning company this is a step you don't want to skip. A lot of information can be gleaned from not only what type of references your applicants supply, but what the those references say (or don't say). Let's dig in right away, here are some rules to live … [Read more...] about Tips On Verifying References
Hit The Ground Running
I often get asked "If you were starting your cleaning business today, what would you do to spread the word your in business? That's easy. I would tell everyone I know and have ever known that I now own my own cleaning business. This includes not only close family and friends. It would also include people I have a casual association with. This would include my doctor, … [Read more...] about Hit The Ground Running