First things first. I had a fear of starting my own business. There, I said it. Like many of you, I never thought I would start my own business. I was comfortable in my 8-5 job. After all, I had been there for 23 years. I was in my comfort zone and I made many good friends during those years. Tom was another story altogether. He wanted to start a business of his own, and he … [Read more...] about One Door Closes, Another Opens
running a cleaning business
Aim For “Income Diversity”
You must be wondering what the heck do I mean by that headline. What is income diversity? This in essence means you should be aiming for all types of income sources to keep your cleaning business busy. Now how would you do that? Well...consider this example. Think of your cleaning business as a mighty river. Let's say it's the Mississippi River for arguments sake. What makes … [Read more...] about Aim For “Income Diversity”
The Power Of Perception In The Cleaning Business
Lets start off by getting our heads around the term "perception". What does the word mean? Perception is defined as the following: "The representation of what is perceived" You may be wondering how "perception" affects you in the cleaning business. If your not you should be. The power of perception is a great unspoken component of what you do when you arrive at the customer's … [Read more...] about The Power Of Perception In The Cleaning Business
Three Pillars Of Customer Service
When most people start a cleaning business they learn one thing real fast. Customer service will make you or break you. To summarize how important this is...everyday needs to be "Customer Appreciation Day". The companies who fail to grasp how important customer service is generally don't last too long. So needless to say, you need to focus on it. Having a handle on what … [Read more...] about Three Pillars Of Customer Service
Hit The Ground Running
I often get asked "If you were starting your cleaning business today, what would you do to spread the word your in business? That's easy. I would tell everyone I know and have ever known that I now own my own cleaning business. This includes not only close family and friends. It would also include people I have a casual association with. This would include my doctor, … [Read more...] about Hit The Ground Running