No one thing determines how well your cleaning company runs as much as your people. It's no real surprise really, it's just so easy to forget. Many times (in your haste) you settle for the first normal looking, normal acting, normal talking person that walks in the door. I've been guilty of this many times, especially early in my career. What was the result of this … [Read more...] about Make Life Easy. Hire Quality People.
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First Key To Success
One of the most important parts of starting your own cleaning business boils down to one thing. Believing you will be successful. This may seem a little obvious to some (I hope you are in this camp), but to many this whole "believing in yourself" talk is nothing more than nonsense. The naysayers will say "belief" has nothing to do with it. They argue that your cleaning … [Read more...] about First Key To Success
Never Never Never Never Give Up
"Never never never never give up" is quite a powerful quote. Those famous words are attributed to Winston Churchill from a speech he gave in late 1941 concerning the war effort. Those words never never never never give up also resonate in the context of starting your own cleaning business. It is easy to get discouraged and want to give up. Everything seems so overwhelming at … [Read more...] about Never Never Never Never Give Up
Screening Applicants Over The Phone
When you run a help wanted ad with your phone number listed you can be sure of one thing. The phone is going to ring. Probably quite a bit. Now having a bunch of applicants calling is a good thing right? I mean that is the whole idea correct? Well...yes it is. But it could also lead to some undesirable side effects. One being wasting your time on unqualified … [Read more...] about Screening Applicants Over The Phone
What Ten Years In Business Has Taught Me (Vol 2)
There are many moving parts to a cleaning business. All need to work seamlessly together to provide for a pleasant customer experience. Some of these moving parts are minor while others are major. To draw a comparison, think of your car. A flat tire can bring it to a stop just like a failing transmission can. One is an easy fix while the other will set you back some serious … [Read more...] about What Ten Years In Business Has Taught Me (Vol 2)