Hiring people is a tough business. Finding the proverbial "needle in a haystack" can be a real chore. It's difficult to see through the facade of the applicant at times. They are obviously going to try to show only their best side (and suppress the "other" side) during the hiring process. This is to be expected. So your work is going to be cut out for you. The stakes are … [Read more...] about Interviewing Basics For The Cleaning Industry
starting cleaning business
Never Never Never Never Give Up
"Never never never never give up" is quite a powerful quote. Those famous words are attributed to Winston Churchill from a speech he gave in late 1941 concerning the war effort. Those words never never never never give up also resonate in the context of starting your own cleaning business. It is easy to get discouraged and want to give up. Everything seems so overwhelming at … [Read more...] about Never Never Never Never Give Up
Screening Applicants Over The Phone
When you run a help wanted ad with your phone number listed you can be sure of one thing. The phone is going to ring. Probably quite a bit. Now having a bunch of applicants calling is a good thing right? I mean that is the whole idea correct? Well...yes it is. But it could also lead to some undesirable side effects. One being wasting your time on unqualified … [Read more...] about Screening Applicants Over The Phone
Job Descriptions Made Easy
Writing a job description seems more painful than a trip to the dentist for most cleaning business owners. The most common questions are: "Why do I need them?" and "Where would I start?" Well...that is what we are going to talk about right now! Lets tackle the first question asking "why" you need them. The five main reasons why you need a job description. Written job … [Read more...] about Job Descriptions Made Easy
What Ten Years In Business Has Taught Me (Vol 2)
There are many moving parts to a cleaning business. All need to work seamlessly together to provide for a pleasant customer experience. Some of these moving parts are minor while others are major. To draw a comparison, think of your car. A flat tire can bring it to a stop just like a failing transmission can. One is an easy fix while the other will set you back some serious … [Read more...] about What Ten Years In Business Has Taught Me (Vol 2)