As most everyone knows, my goal is to get you to run the best cleaning business possible. Some tips I share make a big difference and some are smaller details that help you "fine tune" your business. This post deals with a smaller detail that falls under the fine tune category, but it's important nonetheless. It deals with how you approach all phone calls you make. I want to … [Read more...] about Proper telephone etiquette for business owners
telephone etiquette
Most Businesses “Blow It” When Answering The Phone (don’t be one of them)
I don't know about you, but once I get working in my office I kinda go into a trace. I kick out one task after another once I really get myself going. But then the inevitable happens...the phone rings. Now you would think having the phone ring is a good thing (and it is to be sure). It's just that once you are in business a while you realize that not every call is a new … [Read more...] about Most Businesses “Blow It” When Answering The Phone (don’t be one of them)